reviews

At Cypress Auto Services, customer feedback is extremely important to us. Your reviews help to shape and guide our business into the future and provide a base for learning how we can better ourselves or continue with the service so many of you come back for. Please have a read of some of the reviews below and fell free to leave one yourself.

Had a timing (cam) belt, drive belt and water pump changed on an old 2007 Audi A4. Booked it in and the work was carried out to the price agreed beforehand. I felt the service provided was professional yet friendly and I'm pleased to report all is well with my car 2 weeks on.
Bruce Cole Avatar
Bruce Cole
The whole team at Cypress are fab. Cheryl and Sarah always keep us updated on costs and confirm before proceeding with work. As BMW and Mercedes owners we love the care and attention our vehicles get and would highly recommend Cypress. Support local business and get a friendly professional service at the same time. Thank you team!!
Samantha Jeha Avatar
Samantha Jeha
Great work. Can guarantee the car will be spot on on collection. Always happy to help.
Lewis Warner Avatar
Lewis Warner
I have used their services since October,2021, since which time they have looked after my 2010 BMW 530D SE saloon, involving a major service, diagnostic testing and maintenance needs with care and expertise. This week its annual MOT resulted in the need for protracted diagnostic work over a number of days which was undertaken with patience and understanding at a time when they were under considerable pressure from existing demands. I was kept updated with progress and options throughout. I cannot speak too highly of the team operating at these premises - from the technicians to counter staff their knowledge, attention to detail and overall customer service delivery is second to none. I count myself fortunate to have access to them, and would recommend Cypress without reservation for all that they offer and for the value for money they are able to deliver.
David Castell Avatar
David Castell
Great service! Hired a large van from here to move some furniture. Van was clean and easy to drive. I was shown around the bodywork before taking and shown where and how to fill will diesel. Very straight forward and staff very helpful and friendly. I would be very happy to hire from here again. Thank you!
Rebecca Reeve Avatar
Rebecca Reeve
A great independent company who offer exemplary service with a smile. The ladies in reception Cheryl & Sara are efficient, knowledgeable and polite.
Andrew and his team of technicians look after my BMW Z3M Coupe and Audi Q5, and experts in all things German cars especially BMW.
A highly recommended independent.
The Border Riever Avatar
The Border Riever
Have been using this garage for a few years and would not hesitate to recommend and use Cypress again. Very impressed with their service, everyone working at the garage is very professional, knowledgeable and trustworthy. They keep you informed at all times and have even managed to fit me in at short notice when issues have cropped up with my car
Adam Nevard Avatar
Adam Nevard
Would highly recommend cypress, all of the staff have been very helpful and easy over the 2 issues I’ve had on my car, even while my warranty company were making it extremely difficult, they were patient and did everything they could to help me out.
Jack Hirst Avatar
Jack Hirst
Get our car mot'd here great service every time
Leah Thomas Avatar
Leah Thomas
Great service, friendly staff
Gary Baker Avatar
Gary Baker
As always excellent value and fantastic service from Cypress. Thank you for squeezing me in yesterday as otherwise I would have been without a car for work. Thank You.
Justin Coote Avatar
Justin Coote
Cypress’s reputation proceeds them. Always looked after my vehicles with great service and even took the time to check my car over for free after moving away on a return visit when I had a problem. Would highly recommend.
Leanne Waters Avatar
Leanne Waters
Friendly, fast and competent... very pleased
Jon Cranwell Avatar
Jon Cranwell
The only garage around that could diagnose and fix my car when a previous 4 couldn’t, I would 100% recommend this garage to anyone. Thanks for all your help getting my car back on the road.
Rrawly Avatar
Rrawly
Pleasant staff.
Jon Champ Avatar
Jon Champ